Terms & Conditions

Lowpill is a price comparison platform only.

• We DON'T sell medicines.
• We DON'T ship medicines.
• We DON'T verify prescriptions.
• We DON'T handle payments directly (Razorpay does).
• We DON'T dispense medicines.
• We DON'T provide healthcare services.
• We are a digital marketplace connector between you and licensed pharmacies.

Lowpill is NOT the seller or the pharmacist.

Pharmacies are responsible for

• Selling and dispensing medicines.
• Delivery and logistics.
• Refunds and returns.
• Medicine quality and authenticity.
• Prescription verification.
• Customer service and dispute resolution.

Contact the pharmacy directly for

• Delivery issues.
• Refunds and returns.
• Complaints and quality issues.
• Disputes.

We are just the referral platform. The pharmacy's terms apply, not ours, for the actual purchase.

• We DON'T verify prescriptions.
• We DON'T check whether a prescription is valid.
• We DON'T check whether the doctor is licensed.
• Pharmacies verify, not us.
• Your responsibility: ensure a valid prescription.
• Pharmacist's responsibility: verify with the doctor if needed.
• Don't use the service if your prescription is invalid.
• The pharmacy will not dispense without a valid prescription.
• Follow your doctor's instructions exactly.
• The pharmacy has the final say on dispensing.

• Tell your doctor ALL medicines you take before surgery.
• Some medicines must be stopped before surgery.
• Anesthesia interactions are possible.
• Recovery interactions are possible.
• Critical disclosure is required.
• Don't hide your medicine history.
• Post-surgery: follow your doctor about resuming medicines.
• Your doctor coordinates all medicines.

• Some medicines cause drowsiness.
• Don't drive if drowsy.
• Don't operate machinery if drowsy.
• Safety first.
• Ask your pharmacist if it is safe to drive.
• Ask your doctor if it is safe to drive.
• If a medicine impairs judgement: don't use it before driving.
• Your responsibility: assess your own safety.

• Some medicines need an empty stomach.
• Some medicines need to be taken with food.
• Grapefruit interactions can be dangerous with some medicines.
• Calcium can block absorption of some medicines.
• Alcohol interactions can be dangerous with some medicines.
• Ask your pharmacist about food interactions.
• Read the medicine leaflet for food requirements.
• Take medicine exactly as instructed.

• Alcohol interactions: dangerous with some medicines.
• Drug interactions: different medicines may clash.
• Herbal interactions: herbal products can interact.
• Supplement interactions: vitamins and minerals can interact.
• Tell your doctor about ALL alcohol use.
• Tell your doctor about ALL drug use.
• Tell your doctor about ALL herbal use.
• Tell your doctor about ALL supplement use.
• Don't hide substance use.

• Some medicines may affect vaccination.
• Tell your doctor before vaccines.
• Timing adjustment may be needed.
• Some live vaccines are incompatible with certain medicines.
• Consult your doctor about vaccination while on medicine.
• Vaccine effectiveness may be reduced.
• Your doctor coordinates vaccine timing.

• Don't self-treat experimental conditions.
• Clinical trials exist for research.
• Ask your doctor about clinical trial participation.
• Don't use Lowpill as treatment for experimental conditions.
• Your doctor can guide you to appropriate trials.
• Proper treatment vs. self-medication.

• If you see multiple doctors: tell EACH doctor about all your medicines.
• This prevents dangerous interactions.
• Doctor coordination is critical.
• Each doctor needs the complete health picture.
• Hiding information from one doctor is dangerous.
• All doctors should know about each other.
• Coordination prevents duplicate prescriptions.

• Store medicines as per the instructions on the package.
• Temperature-sensitive medicines: store correctly.
• Light-sensitive medicines: keep away from light.
• Keep away from children — safety-critical.
• Keep away from pets — toxic to animals.
• Check storage instructions on the label.
• Don't use expired medicines — they can be unsafe.
• Proper disposal: pharmacies often take back expired medicines.
• Don't throw medicines in the trash — environmental hazard.
• Proper disposal is your responsibility.

• Don't believe unverified health claims.
• Verify health info with a doctor.
• Don't spread misinformation.
• Report false medicine info.
• Social media medical info is often wrong.
• WhatsApp forwards are often inaccurate.
• Trusted sources: doctor, pharmacist, official health authorities.
• Always verify with a professional.

• Elderly persons: special care needed, higher side-effect risk.
• Children: pediatric doses only, not all medicines appropriate.
• Mental health conditions: doctor oversight REQUIRED, serious effects possible.
• Addiction history: risk of dependency, doctor supervision REQUIRED.
• Low-income individuals: assistance programs available, don't skip medicine.
• Persons with disabilities: accessibility support available.
• Professional guidance is CRITICAL.

• You must have a written prescription.
• The pharmacy will verify it.
• Don't rely on a digital copy alone.
• Physical verification is important.
• The pharmacist may request the original.
• This is a security feature.
• It prevents fraud.

• Verify information with the pharmacy.
• Follow your doctor's prescription exactly.
• Don't self-medicate.
• You are responsible for your health decisions.
• Check for allergies with the pharmacist.
• Report side effects to your doctor.
• Report contraindications to your doctor.
• Monitor your health regularly.
• Keep your doctor informed of all medicines.
• Report accurate health information.
• Don't hide anything from your doctor.
• Follow medicine instructions exactly.

• No automated scraping.
• No bots or automated tools.
• No impersonation of pharmacies.
• No posting false medicine information.
• No harassing other users.
• No posting illegal content.
• No bypassing security measures.
• No hacking attempts.
• No marketing of competing services.
• No spam or advertisements.

Consequences: account suspension, legal action, IP banning.

• Trademark: Lowpill is a brand operated by the Lowpill team.
• Logo and content copyright: © Lowpill.
• User-generated content: you retain rights and grant Lowpill a license to display it.
• Don't reproduce our content without permission.
• Don't modify our content.
• Don't use our trademarks.
• Don't claim ownership of our content.

You agree to indemnify and hold harmless Lowpill, its officers, directors, employees, and affiliates against third-party claims, lawsuits, damages, legal fees and defense costs arising from your use of the service or your violation of these terms.

• We are not responsible for: natural disasters, war, pandemic, or other acts of God.
• Service interruptions caused by earthquake, flood, hurricane, or government action.
• COVID-type events: not liable.
• Government lockdown: not liable.
• Infrastructure failure: not liable.

These are the complete terms. They supersede all previous agreements. No other agreements exist. This is the entire agreement between you and Lowpill.

• Legal notices to: help@lowpill.com.
• Subject line: "Legal Notice".
• Include: full details, contact, remedy sought.
• Physical address: Mysore, Karnataka, India.
• Operated by Kiran Gowda (Sole Proprietorship).
• Governing law: India. Jurisdiction: courts at Mysore, Karnataka.

• Date: 13 May 2026.
• Check this page regularly for updates.
• We may update these terms at any time.
• Changes are effective immediately.
• Continued use of the service = acceptance.